All Systems Operational

Uptime over the past 90 days. View historical uptime.
Boost.ai Chat Operational
Boost.ai Voice Operational
Boost.ai Provided LLM Operational
Boost.ai Admin Panel Operational
Boost.ai Human Chat Operational
Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 12, 2026

No incidents reported today.

Nov 11, 2026

Increased latency
Resolved - The issue causing increased latency has been mitigated. Latency times have returned to normal, and we will continue to monitor. We apologize for any inconvenience.
Nov 11, 18:01 CET
Monitoring - We are currently observing increased processing times affecting one instance. Requests on this instances may take longer than usual. Our team has applied mitigations and is actively monitoring the situation. We will provide an update as soon as more information is available.
Nov 11, 17:19 CET

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Soniox TTS disruption on Nov 3
Resolved - Between 09:27 and 10:20 CET, some voice calls using Soniox for TTS experienced an increased error rate. Cached predefined messages, such as the welcome message, played as normal. After that, Soniox TTS requests failed and responses were spoken by the configured fallback TTS provider instead. The issue is resolved. The error rate for Soniox text-to-speech (TTS) returned to normal at 10:20 CET and has remained stable since.

What was affected:
- Soniox TTS on some instances
- Soniox speech-to-text (STT) was not affected

Recommendation: configure a fallback TTS provider:
Agents with a fallback TTS provider kept speaking to callers throughout the incident, just in a different voice. If you haven’t set one up yet, we strongly recommend adding a fallback provider in your voice settings so that an issue at one provider doesn’t interrupt your callers.

Thank you for your patience. If you have any questions, please submit a ticket.
Nov 3, 09:30 CET

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

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